FAQ's

Frequently Asked Questions

Contact us directly or take a look at our frequently asked questions below

Common Questions

See some common questions and answers below, or call us at 619-819-7600
  • What are your business hours?

    Our regular business hours in San Diego are from 8:00 a.m. to 5:00 p.m. Monday through Friday.


    We are available by appointment everyday, including weekends, at any of our locations from 8:00 a.m. to 7:00 p.m. However, we do not accept walk-ins so please make an appointment. 


    We are also available anytime on Zoom for a virtual free consultation. 

  • Where is your main office?

    Our San Diego office is our main office. We do not accept walk ins and meetings are accepted by appointment only at all of our offices.

  • Do I have to come to the office in person to sign up?

    No! We can meet over the phone and through Zoom if possible and we can sign up your case through phone calls and email using docusign. Convenience for our clients is important to us. If you have been severely injured we would never require you to make a trip to our office. Additionally, we often visit people in their homes to meet them in person, if necessary.  

  • How much does it cost to sign up?

    It costs you nothing to retain us. In fact, we only get paid if we win the case for you.  

  • What is my case worth?

    Every case is different and there is no way we can predict any given case without more infomration.

  • Does the Mason Firm sign up all new clients that call?

    The answer is, unfortunately, no. Sometimes clients call with cases that may not be right for our firm and we have to respectfully decline them. 


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